How do we change principal officer
Thank you for contacting the GuideStar Community.
To change the Principal Officer for your organization, you will be able to do that under Bronze. From your organization's Summary page you will see a list of categories on the left hand side of the page. Click on Bronze then click on the sub-category Leadership & Staff. This will take you directly to that section.
Be sure to click the Save and Continue button at the bottom of each page after you have added or changed information in the form. Once you have completed all required fields on the form, click the Confirm and Submit button to visit the "Program Terms" page; click the Publish Changes button there. Your information will be posted on GuideStar within 20-30 minutes or sooner.
I'm also including a link from our Learn How To section of the Community that includes documents with instructions to assist you with updating your organization's profile: Learn How To
Hope this helps. Please let me know if you need any further assistance.
Community Support Specialist
Seems the updates only show up if you complete the full Bronze level, just updating certain fields won't show up on the public profile, unfortunately, so outdated names and website addresses stay there.
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