I don't see my NFP listed on AmazonSmile. What do I do?
Good Morning John,
Thank you for sending me your organization's EIN number. It looks like AmazonSmile updated their site last night and your organization is now appearing.
Please let me know if you need any further assistance.
GuideStar Community Support Specialist
Thank you for contacting the GuideStar Community.
I would be happy to research this further for you, could you please send me your organization's EIN number.
our EIN is 27-0068248
the name of the NFP should be Hoff Foundation, not Queen It's a New Day.
The Queen name is only one segment of our business.
How do I get the name changed to our active DBA "Hoff Foundation"?
On Wed, Nov 8, 2017 at 6:05 PM, John Darby <firstname.lastname@example.org>
Upon reviewing your organization's profile I see that the name was changed on your organization's GuideStar profile and saved but not published. I have published the updates and the name Hoff Foundation is now appearing on your organization's profile page.
This change will be included in the updates we will send to AmazonSmile on or around the 22nd of November. Once received by AmazonSmile, they update their site accordingly. Which could be around the end of November, beginning of December.
Please feel free to contact me if you need any other assistance.
Have a good day!
You're awesome, Robin!
the AmazonSmile listing is still appearing as Queen It's a New day
I'm not sure why the name change did not go through to AmazonSmile, however, instead of waiting until we send the next update to AmazonSmile, I read under their FAQs that you can contact AmazonSmile to request an update to your organization's name.
Click on the following link AmazonSmile Org Central: Customers shop. Amazon gives. and once you are on their website, click on the tab "About AmazonSmile" and scroll down the page to contact AmazonSmile and request a name change.
Hope this helps. Please let me know if I can be of any further assistance.
Community Support Specialist
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