AnsweredAssumed Answered

Cant seem to download organization details

Question asked by kapilgupta on Aug 11, 2017
Latest reply on Aug 11, 2017 by stakeholdersupport

Seems that I'm getting an error message when trying to download 75 profiles for various nonprofits and the message says we reached the 5000 maximum this month but I don't believe we did that as our queue looks like we downloaded 3500 around may. I don't recall ever downloading that many and perhaps it may have been done erroneously when just trying the system a few months ago. Is there anyway to increase the maximum or find out what the limits are for our premium subscription? Thanks you and sorry that we may have mistakenly clicked and downloaded the info incorrectly with out adding the proper filters.