I am trying to claim/get permission to access my non-profit's profile to update our address.
Welcome to the GuideStar Community.
I'm including a link from our "Learn How To" section of the Community that includes instructions on how to request permission to manage your organization's profile: Claim/Request Permission to Update your Organization's Profile
I'm also including a link with instructions on how to update your organization's address once your request has been approved: How to Change Your Organization's Address.
Hope this helps. Please let me know if you need any further assistance.
GuideStar Community Support Specialist
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