I want to remove Paypal from my account. Also, the name listed in our account is incorrect and needs correcting.
Welcome to the GuideStar Community.
I'm including a link from our "Learn How To" section of the Community that includes instructions on how to update the name of your organization: How to Change the Name of your Organization
There is not a way for us to be able to just opt you out of PayPal. If you opt out, you will be opted out of all our partners and the same if you are opted in.
We recommended you follow back up with PayPal (https://www.paypal.com/givingfund/contact) to see if they can do something from their end.
I was researching PayPal Giving Fund's website and found their "PayPal Giving Fund User Agreement" (click on the following link to see the agreement: https://www.paypal.com/givingfund/user-agreement). Under "Term and Termination" it states:
I hope this information helps. Please let me know if you need any further assistance.
GuideStar Community Support Specialist
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