I am a new user trying to update the orgs. profile. Been getting an error message when I ask to confirm and publish. Is the service down or am I doing something wrong? InnerCity Struggle
Welcome to the GuideStar Community.
Upon reviewing your organization's GuideStar profile, I see that the updates were published today. When you finish updating your organization's profile, be sure to click the Save and Continue button at the bottom of each page after you have added or changed information in the form. Once you have completed all required fields on the form, click the Confirm and Submit button to visit the "Program Terms" page; click the Publish Changes button there. Your information will be posted on GuideStar within 24-48 hours.
I'm including a link to our "Learn How To" section of the Community that includes documents with instructions to assist you with updating your organization's profile: Learn How To
Please let me know if you have any further questions or need any other assistance.
GuideStar Community Support Specialist
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