AnsweredAssumed Answered

File Upload is not working

Question asked by stephaniecash Champion on Jun 19, 2017
Latest reply on Jun 23, 2017 by stephaniecash

I have attempted for the last several months, several times to get my organization's audit and 990 uploaded. I have followed all of the directions and every time I attempt I get the same "error" screen that says guidestar is "working on the problem" and to "try again later". 

 

I got my audit and 990 paperwork from the auditor in November 2016 and it is now June 2017 and I still can't get the docs uploaded. 

 

I emailed the outreach@guidestar.org email and it directed me to post my question here.

 

Gratefully,

Stephanie

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