When people search for us they are choosing the wrong charity as we have a similar name and our logo does not show up.
Updates made to your Nonprofit Profile do not automatically sync with partner sites like Facebook, AmazonSmile, and Network for Good. GuideStar sends updated information on Nonprofit Profiles to our partners each month. If you recently made updates to your Profile, it may take up to a month to appear on partner sites.
Get support from GuideStar at help.guidestar.org<http://help.guidestar.org>.
Our logo is not appearing on our Facebook Charity Fundraisers. I have provided our logo to Guide Star.
created by Sharon Adams<https://community.guidestar.org/people/sharonadams?et=watches.email.thread> in Support - View the full discussion<https://community.guidestar.org/message/35734-our-logo-is-not-appearing-on-our-facebook-charity-fundraisers-i-have-provided-our-logo-to-guide-star?et=watches.email.thread>
This was not an update. Our logo was added months ago when I created our account.
When you view your nonprofit profile on GuideStar, do you see a logo? Also, please share your organization’s EIN.
Yes sir our Logo does appear on Guide Star. Here is my EIN # 82-3693004
On Mon, Sep 17, 2018, 10:42 AM communitymanager <email@example.com>
I see your organization on Facebook Fundraisers and see, possibly, an outdated logo attached to the nonprofit. I recommend completing the bronze section of your NonProfit Profile to earn a 2018 Bronze Seal. The only thing missing is to add a program. When adding a program please make sure to also include geographic area and population served.
We send Facebook updated information on nonprofits, including logos each day. The updated logo should appear 1-2 days after earning a Bronze seal.
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