How can we change the logo on our Facebook Guidestar to our Rescue Angels logo? Right now its a tree and people find that very confusing. Thank you!
Thank you for contacting GuideStar!
I can confirm that the organizations logo is appearing on the GuideStar page. Facebook gets updates from GuideStar twice a month, around the middle and end of each month. I have re-published the profile form just to make sure there was not a glitch in the database. However, it is still not appearing by the end of the month, you will need to reach out to Facebook to inquire as to why the logo is not appearing. You will need to confirm with them that the logo is appearing on GuideStar.
GuideStar does not manage the Facebook Fundraiser pages for nonprofits We only provide nonprofit organizations data to Facebook to populate their pages. We have been given the following link for you to contact Facebook. Please be sure you are logged into Facebook and then “copy & paste” the link into your browser rather than clicking on it.
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