Customer Service: How do I make changes to things such as President, officers, etc on Guidestar?
Thank you for contacting GuideStar!
Please read this helpful guide to learn how to update leadership and staff on your Nonprofit Profile.
Make sure to Save your changes. Choose Publish changes when you want your updates to appear on GuideStar.
Updates to your organization's leader and co-leader will appear on GuideStar 20-30 minutes after publishing. Staff members appearing on a Profile are pulled from the most recent Forms 990.
Updates made to your Nonprofit Profile do not automatically sync with partner sites like Facebook, AmazonSmile, and Network for Good. GuideStar sends updated information on Nonprofit Profiles to our partners each month. If you recently made updates to your Profile, it may take up to a month to appear on partner sites.
Hope this helps!
Should you need additional help, please visit us in our GuideStar Support Community or email firstname.lastname@example.org.
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