AnsweredAssumed Answered

Cont'd questions on updating Guidestar profile

Question asked by taylorwelty on Aug 2, 2018
Latest reply on Aug 2, 2018 by communitymanager

Hi DeLeon,

 

Thanks for your email! I'm using a support ticket, as your email that I replied to (guidestar@jiveon.com) seems to have bounced.

 

Yes, I’d love to update our company information, but the issue is not necessarily in filling out the information, but being unable to save it. In the image below, you’ll see that the only two options to do so are a “Cancel” button, and an “Add this program” button, which the application won’t let me select, so there is no way of saving the information as far as I can tell. Do you have any pointers?


Thanks for your help,
Taylor

408.961.5809

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