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Charity Check Report showing status not available

Question asked by sgallogly7 on Jul 23, 2018
Latest reply on Jul 24, 2018 by sgallogly7
I have a donor wants to send funds through Raymond James. Raymond James did a charity check on GuideStar and got the following message (see below). How do I get the info for Handshake Columbus Inc up to date on this system? We cannot receive funds from them until we are verified on GuideStar. All of our IRS filings are up to date. We have submitted a recent address change (which is also not updated yet on GuideStar) so I'm not sure if that is what has tripped things up.
Thank you in advance for your help.
Susan Gallogly
Executive Director - Handshake Columbus Inc

Handshake Columbus Inc

13457 Canyon Ln Foundation Status Code: Not Available Pickerington, OH 43147 Code cannot be determined due to insufficient data.