Hello, I hope you are having a great day. I am trying to get my non-profit on amazon smile. It has been well over 6 weeks and still does not seem to be listed on the site. Can you please assist me with this?
Thank you for contacting GuideStar.
Thank you for contacting the GuideStar Community.
GuideStar receives all its information directly from the IRS on a monthly basis excluding January. As of our last update on July 9th, your organization was appearing on the IRS Business Master File but not on the Publication 78. This is why your organization is not appearing on AmazonSmile.
You would need to contact the IRS to find out why your organization is not appearing on Publication 78. You may contact the Nonprofit Division of the IRS for more information at: (877) 829-5500 (toll-free number). The IRS call center is open 8:00 am to 5:00 pm Eastern Time. Once the IRS updates their records, we will get that update from the IRS.
Please let me know if you need any further assistance or have any other questions.
Community Support Specialist
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