I'm trying to update my nonprofit to bronze and more, but it won't let me because it thinks I need to add information to a "program." I tried to delete the program field, but I can't. What do I do?
Thank you for contacting GuideStar.
Upon reviewing the Bronze section of your organization's profile, I found that the Geographic Area Served is missing for two of your listed programs.
Once you update this information, save and publish, the Bronze level will be 100% complete and your organization will receive the 2018 GuideStar Bronze Seal.
Hope this helps. Please let me know if you need any further assistance.
Community Support Specialist
Thank you Robin! It worked!
The Joe Martin ALS Foundation
We Help People with ALS. You Can Too.
704-332-1929 ext. 801
On Mon, Jul 23, 2018 at 12:19 PM, robin.burdick <firstname.lastname@example.org>
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