The Sustainable Iowa Land Trust had platinum status but now I see it's gold. How did that happen? Also, we're trying to update our address to West Branch which I've done, but for the last few months it still shows Urbandale. Can you help?
Good Afternoon Suzan,
Thank you for contacting GuideStar.
To stay up to date with Platinum, all you need to do is add to at least one metric from 2017. Click on the following link for more information: https://community.guidestar.org/docs/DOC-2368-how-to-earn-your-2018-seal-of-transparency#jive_content_id_Platinum_Seal
I have fixed the issue with your address and all addresses now show the West Branch address.
Hope this helps. Please let me know if you need any further assistance.
Community Support Specialist
Thanks for the quick response - another update I tried to make that
didn't stick was that I'm now the Executive Director and the President
is Stuart Valentine.
But I got us back to Platinum, thanks!
Your very welcome Suzan, happy to help! Glad you were able to get back to Platinum.
I have updated the information and you are now showing as the Executive Director and Stuart Valentine as President on your organization's GuideStar profile page.
Let me know if you need any other assistance.
Have a great day!
thanks, I got in there just after i wrote to you and got to a bunch of
that i think but there are a lot of places this stuff hides!
have a great night.
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