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Updating Profile - IRS & Logo

Question asked by gaileboyd on Jul 18, 2018

While updating our profile, I cannot add the IRS Letter of Determination.  It accepts through the "browse" stage, but will not let me select the "add....." button or any other info in that item.  I do select "save" at the end and Publish other updates.  However, the IRS document item is blank when I reopen it the next time.

Also, it won't accept my logo.  I have re-sized it to meet stated criteria and it's in JPEG format.  What else should I try?