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Process for change of CEO

Question asked by bethparke on Jul 15, 2018
Latest reply on Jul 16, 2018 by bethparke

I am founding director of our organization and I established our Guidestar account.  I have resigned and our board is hiring a new executive director who will begin work on 9.17.2018. How can I update CEO's name and shift to new email contact for our organization?  I tried to change email contact today, from my own personal email at to organization's main mailbox but system would not accept the data. Do I need special permission?  use a different browser (I am on Safari)  Thank you.