AnsweredAssumed Answered

Level Update Problems

Question asked by ladybugministries on Jul 12, 2018
Latest reply on Jul 12, 2018 by communitymanager

In trying to update our profile for Ladybug Ministries, I keep getting an error message that the Bronze portion of my profile is not updated, and it seems to point to missing information in our programs area. But I've added three programs, with the details complete. What does happen, as soon as I add a program, it creates a field for an additional program and then it looks like required fields are not filled out. We currently have three programs, and cannot add a fourth. 


How can we delete the extra program field so it doesn't look like we have missing information. Per my account updates, I should be at Gold level (working on platinum) but it keeps telling me Gold and Silver are complete, but Bronze is only 92% complete. This is very confusing.


Thank you.