No one knows us as our "legal non-profit name" They know us as our DBA. How can it make it so that when people do a search for the DBA - our profile shows up? Thank you!
Thank you for contacting GuideStar.
I see that updates were published to your organization's profile today and that the dba Shadowbox Live is appearing on your organization's GuideStar profile page.
Please allow 24 hours or sooner for the dba name to appear on the search page for your organization. Once the name appears, users will be able to search for your organization by Shadoart Productions or Shadowbox Live.
You also have the option of changing the name of your organization to appear on GuideStar as Shadowbox Live. Click on the following link for more information: How to Update Organization Name
Hope this helps. Please let me know if you need any further assistance.
Community Support Specialist
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