AnsweredAssumed Answered

Address for Donations is incorrect, but can't be found to change

Question asked by ericaschwarz Partner on Jul 6, 2018
Latest reply on Jul 6, 2018 by robin.burdick

A donor tried to make a donation to us through Guidestar, but our system directed his gift to our  (very) old PO box which no longer exists, so the donation bounced back to him.

 

Our address is up to date in all the areas of our profile that I can access. I've tried to find this incorrect information and I can't. It's very frustrating that some hidden part of Guidestar retains this nonexistant address.

 

How can I fix this ASAP? It's costing us donations and a good relationship with our donors.

 

Our current address should read: Southwest Boston CDC 11 Fairmount Ave, #101, Hyde Park, MA 02136

 

Thank you.

 

- Erica Schwarz

Southwest Boston Community Development Corporation

Tax ID: 04-356-2853

Outcomes