Our organization's name has been shortened/ changed legally so I'm trying to update the name but I get the error message. Please help.
Following up to let you know that the issue has been fixed and I have bestowed you permission to manage the GuideStar profile page for Nancy Yeary Womens Cancer Research Foundation.
I'm also including a link from our "Learn How To" section of the Community that includes documents with instructions to assist you with updating your organization's profile: Learn How To
Please let me know if you need any further assistance.
Community Support Specialist
Good Morning Bram,
I apologize for the inconvenience and would be happy to assist you. Could you share with me the EIN number for your organization.
Thank you for sharing your organization's EIN number. I have forwarded your information to our IT Department to research this issue for you. I will follow up with you as soon as I receive an update.
Thank you for your patience.
This happened again, is this going to happen every time I try to update our organization?
I didn't get a chance to finish updating the info last time so I was going to finish it and it says the same thing and I can't even get in to update the profile.
Please help resolve the issue and let me know if I'd have to report you the same issue every time I attempt to update our info.
Please try again. You should now have access to update your organization's Profile.
How to Update Your Organization's Profile
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