I cannot find the area where we can change the contact for our organization and soon we will need to change the executive director.
Good Morning Holly,
Thank you for contacting GuideStar.
This information can be updated under the Bronze level of you organization's profile page. Click on the following link for information and instructions to assist you: How to Achieve the Bronze Level of Participation - Update Organization Name, Address, Mission Statement, Logo, Staff, Leadership, & Board Members. You will find the contact information under Addresses and to change the Executive Director, that can be updated under Leadership & Staff.
Hope this helps. Please let me know if you need any further assistance.
Community Support Specialist
I did change it there and it shows my changes when I log in but the published profile does not
I see that the changes were saved, but it does not seem to have published. Click on Confirm and Publish at the top of the page. Once on the page, check the boxes under "Program Terms" and then click Publish. Your updates should appear on site within 20-30 minutes.
Hope this helps.
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