I am trying to add our EIN in the Donation Info section and it says it is invalid.
Good Morning Mary,
Thank you for contacting GuideStar.
I spoke to our IT Department about this and they are currently working on a fix for this issue which should be deployed today. The EIN number is not a required field for the Donation Info section, just include the name and check the box if the Payment Address is the same as the Main Address.
Hope this helps. Please let me know if you need any further assistance.
Community Support Specialist
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