I just updated my organization's financial information in order to maintain our Silver status. When I clicked the button to publish changes I received this message: "Goodbye Silver Seal." Did I do something wrong?
Thank you for contacting GuideStar.
Upon reviewing your organization's profile, the Bronze level is not 100% complete which is why you are getting that message. The Silver level is showing 100% complete.
After reviewing the Bronze section of your profile, you would need to update the Population served and Geographic areas served for your listed program.
Once you update this section, save and publish, your organization will receive the 2018 GuideStar Silver Seal.
Hope this helps. Please let me know if I can be of any further assistance.
Community Support Specialist
Thank you! I’ll do that right now!
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