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Trying to access our account to update - keep getting denied

Question asked by preciouslamb4 on May 25, 2018
Latest reply on May 29, 2018 by robin.burdick

I have been trying to update out account as we got a reminder e-mail to do it.  We had to reset out password and I have been trying to access the account since then but every time I input our EIN# and the info it ask for I keep getting this message - "We apologize for the inconvenience, but the page you requested is currently unavailable.  Our technical staff has been alerted and is diligently working to resolve the issue".  It has been at least two weeks and I just keep getting this same message.  It is like I'm in a loop.  Can you please let me know how this can be resolved so that I can update out account and get this off my "to do" list.  Thank you, Ramona

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