You charged me $125 for a report that you have not provided. Please call me at 617-456-8012 ASAP!!!!
Thank you for contacting GuideStar!
I have researched your account and see you purchased a Premium Pay As You Go PDF Report for Ruderman Family Foundation (04-3334973) on 5/21/18 and it will expire on 6/21/18. Download instruction provided below and should have been provided on the receipt.
To download the report, please sign-out and sign-in again to www.guidestar.org, using your registered email address and password. Click on your name and select My Account. Locate the Downloadable Products and click on the 'Premium Pay As You Go PDF Report for Ruderman Family Foundation (04-3334973)' link to begin downloading the report. Make sure you save the document, once the download has been completed. You will have 30 days to download the report and then the link will expire.
Hope this helps!
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