How do I remove the photo/graphic that's on my organization's profile? It's outdated.
Thank you for contacting GuideStar.
Click on the following link that includes instructions to assist you with deleting and adding photos to your organization's profile: How to Add & Delete Photos
Hope this helps. Please let me know if you need any further assistance.
Please rate this experience
Community Support Specialist
How long does it take for the update to happen? I deleted the old photo and
uploaded a new one but when I look at the public profile, the old one is
***Messages may be sent via my phone. Please excuse any typos or weird
Jessica Hill White <https://www.facebook.com/jessica.hill.7906?fref=ts>
A Reason To Believe Animal Rescue, Inc.
A 501(c)(3) <https://www.guidestar.org/profile/81-4845962> non-profit
Find us on: Twitter <https://twitter.com/ARTBARjessica>, Facebook
<http://artbar.petfinder.com>, AdoptAPet <http://www.adoptapet.com/artbar>
, Facebook Group <https://www.facebook.com/groups/AReasonToBelieve/>
Proud to be part of the For All Paws Sake
Please text me for quickest response.
NO phone calls during the business day. TEXT ONLY
Once you updated your organization's profile, it can take 20-30 minutes to see the updates on your organization's profile. Upon checking the profile, the photo is now appearing on your GuideStar profile page.
Let me know if I can be of any other assistance.
Have a good day!
Retrieving data ...