I have a facebook donation set up to #stopsuicide and one of my friends donated £50 instead of £10. I was wondering if there was anyway of refunding her £40 of that donation?
Good Afternoon Jay,
Thank you for contacting GuideStar.
I apologize, however, GuideStar does not handle the donations made through Facebook Fundraisers. GuideStar is partnered with Facebook and provides Facebook with your organization's information. If you have any questions or want more information on:
Please contact Facebook at https://www.facebook.com/help/contact/fbdonations and they'll be able to assist you with any questions within 48 hours. Please make sure you are logged on Facebook to access the form.
Hope this helps.
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Community Support Specialist
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