IE even if more recent information is available the tool picks up the prior year in some cases
Good Morning Michael,
Our Data Team asked me to follow up and let you know that the 990 was just added to the site within the last three weeks. They have received the 2017 FYE financials and they should be up for Pro users as soon as they are processed.
Please let us know if you need any further assistance.
Community Support Specialist
Thank you for contacting GuideStar!
Can you provide us with an example that I can forward to our Data Team to research? Screen shots and the browser you are using would be greatly appreciated.
GuideStar Customer Success Specialist
Thanks Jennifer. Below is a screen shot from the peer analysis tool showing that it picked up 6.30.16 for Nichols College and the second screen shot shows the 2017 990 for Nichols which is available within Guidestar. In summary, the peer analysis tool used 6.30.16 information even though the 6.30.17 information is available.
Thank you for responding so quickly. I just found out that the screen shots do not appear on the Community Support platform. Can I ask a big favor, do you mind sending the screen shots to firstname.lastname@example.org the email will create a case # and I respond back to you outside of the Community platform. I really appreciate your help with this .
Sure, just did. Thanks again.
Retrieving data ...