How do we get our funds released
Thank you for contacting GuideStar.
If the donations were made through Facebook, GuideStar does not handle the donations made through Facebook Fundraisers. GuideStar is partnered with Facebook and provides Facebook with your organization's information. If you have any questions or want more information on:
Please contact Facebook at https://www.facebook.com/help/contact/fbdonations and they'll be able to assist you with any questions within 48 hours. Please make sure you are logged on Facebook to access the form.
If donations for your organization were made through another partner site, please let me know and I would be happy to assist you further.
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Community Support Specialist
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