I have an established account through your organization, however when I try to register on Amazon Smile it says we still do not exist. HELP!
Thank you for contacting GuideStar.
GuideStar send updates to AmazonSmile on a monthly basis, usually around the 22nd of each month. Once received by AmazonSmile, they update their information accordingly. If your organization was recently listed on GuideStar, it will be included in the updates send to AmazonSmile on or around the 22nd of May. Please allow a week or two before your organization appears on their site. I would be happy to follow up with you once I see your church appearing on AmazonSmile.
Hope this helps. Please let me know if you need any further assistance.
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Community Support Specialist
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