We have a service area covering 12 counties but only have the choice of including up to 5 counties in the Guidestar system profile. Can someone provide some guidance on how to expand the choices or use the attached map?
Good Morning Randy,
Thank you for contacting GuideStar.
Currently you are only able to add up to 5 Geographic locations. A work around to this problem would be to select larger areas that cover more of your geographic areas or if that is not possible, you can add a message in the "Notes from the Nonprofits" section of your profile. This will allow you to explain all or other areas that your organization serves.
Once you are signed in and on your organization's Summary page, you will see a list of categories on the left hand side of the page. Click on Additional Docs and the sub-category Notes. This will take you directly to that section.
Be sure to click the Save and Continue button at the bottom of each page after you have added or changed information in the form. Once you have completed all required fields on the form, click the Confirm and Submit button to visit the "Program Terms" page; click the Publish Changes button there. Your information will be posted on GuideStar within 20-30 minutes. The notes section will appear on your GuideStar profile page under the Mission Statement.
Hope this helps. Please let me know if you need any further assistance.
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Community Support Specialist
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