To whom it may concern,
I updated my profile information for my nonprofit Withers For Warriors Foundation and clicked the "Publish Changes" button. I went to "View Public Profile" and I keep getting the "This organization hasn't claimed their free profile" page instead of being directed to the actual profile I just created. We got all the way to Gold level and would like to be able to announce that as soon as possible. Please help. I don't want to announce that we are a Gold Level only to have people not be able to find our actual profile on GuideStar.