AnsweredAssumed Answered

Error updating Profile & Facebook/Network for Good Q's

Question asked by dianehughes on May 5, 2018
Latest reply on May 7, 2018 by robin.burdick

Robin Burdick,


Yes I have several questions about GuideStar.  First, our organization, Tri-Valley SOCKs (Federal Tax ID/EIN:  20-2395367), has been contacted by Jasa Alexander-Mends at Bright Funds to add our non-profit to your data base and I started updating our profile, but I cannot save the profile.  An error window pops up, so I need help in updating that issue.  Also, how is GuideStar related to Birght Funds?


Second, is it possible to not list our organization on Facebook and Network for Good?  We have had issues with our walkers posting a link to our online registration website and Facebook putting up a Network for Good link.  When a person puts in a donation to Network for Good the donation is not accounted for in our accounting system and the walkers do not get credit for the money towards their pledged goal.  We have specifically asked Facebook and Network for Good to remove our non-profit from their data bases, but if your organization turns that back on, then this will not work for us.


Thank you for any help you can provide me.

Diane Hughes


Tri-Valley SOCKs, Board Member and Matching Funds Coordinator