We are trying to connect to Amazon Smile and have not been recognized. Is there a waiting period or do we need to do something else?
Good Morning Alex,
GuideStar send updates to AmazonSmile on a monthly basis, usually around the 22nd of each month. Once received by AmazonSmile, they update their information accordingly. If your organization was recently listed on GuideStar, it will be included in the updates send to AmazonSmile on or around the 22nd of May. Please allow a week or two before your organization appears on their site.
Hope this helps. Please let me know if you need any further assistance.
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Community Support Specialist
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