Had a Facebook fundraiser in January. Realized our address wasn't updated on Guidestar. Did that in March. Still have not received a check. Lost Pets Foundation
Thank you for contacting GuideStar.
I apologize, however, GuideStar does not handle the donations made through Facebook Fundraisers. GuideStar is partnered with Facebook and provides Facebook with your organization's information. If you have any questions or want more information on:
Please contact Facebook at https://www.facebook.com/help/contact/fbdonations and they'll be able to assist you with any questions within 48 hours. Please make sure you are logged on Facebook to access the form.
Hope this helps.
Community Support Specialist
Retrieving data ...