We are trying to update our profile to Platinum status and believe we have provided all appropriate information, but the status has not changed since we published on Tuesday. Please let us know what is missing.
Thank you in advance
Good Morning Heidi,
Thank you for contacting GuideStar.
Thank you for contacting the GuideStar Community.
Upon reviewing your organization's profile, there are two required fields that need to be updated under each of your organization's listed Programs in the Bronze section. They are Population Served and Geographic Areas Served.
Once you update these two fields for your programs, save and publish, your organization will receive the 2018 GuideStar Platinum Seal. Congratulations!!
Hope this helps. Let me know if you need any other assistance.
Community Support Specialist
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