I am adding information to my profile to upgrade to a silver level, but when I click on "save changes" I get a notice saying that I will lose my certification if I save them, so I just always cancel out.
Good Morning Joey,
Thank you for contacting GuideStar.
I have reviewed the Bronze and Silver section of your organization's profile and they are both 100% complete. I have published the updates for you and the 2018 GuideStar Silver Seal is appearing on your GuideStar profile page.
Please let me know if you need any further assistance.
Community Support Specialist
Thank you so very much!
Butterfly Dreams Farm
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