I uploaded and published updates to my 990 filings. How soon will the new 990 appear on my page when foundation/grantors are looking up our information?
Thank you for contacting GuideStar.
Once you upload the 990, save and publish, it usually takes 20-30 minutes to see the 990 appear on your organization's GuideStar profile page.
Hope this helps. Let me know if you need any other assistance.
Community Support Specialist
I uploaded my 990 yesterday – but it is still not showing up on the downloaded tax forms. Will it show up on this section? This may affect our city grant application.
Karin Connally Heiden
Executive Dir. & Associate Artistic Director
SA Met Ballet, 210-650-8810
<https://www.sametballet.org/> <http://www.sa2020.org/servesa/npos/view/146> <http://www.regionaldanceamerica.org/> <https://www.facebook.com/San-Antonio-Metropolitan-Ballet-119977563389/> <https://twitter.com/sametballet> <http://thesametballet.tumblr.com/> <https://www.instagram.com/thesametballet/>
I discovered the issue. The 990s were uploaded under the Audited Financial Statements under Silver and needed to be uploaded under IRS Docs under the Additional Docs section of your profile. I have uploaded them under the IRS Docs section for you and they are now appearing on your organization's GuideStar profile page.
Please let me know if you need any other assistance.
Have a good day!
Great – thank you! When trying to update information, it is a slightly confusing process.
Good Morning Karin,
Your welcome, happy to help!
I'm including a link to our Learn How To section in the Community that includes documents with instructions if you need any other assistance updating your profile: Learn How To and please feel free to contact me again if I can be of any further assistance.
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