I am at Bronze level and can’t go back to basics to add more programs and personnel ! Help please ! My org is Homefront Hugs Foundation - thanks !
Good Morning Alessandra,
Thank you for contacting the GuideStar Community.
There is no Basic Level on your organization's profile. Basic Level shows only when you have not completed the Bronze, Silver, Gold or Platinum Level. The information you need to update, Programs and personnel information can be found under Bronze. I'm including a link to assist you with updating your organization's profile: How To Earn Your 2018 Seal of Transparency
Hope this helps. Let me know if you need any further assistance.
Community Support Specialist
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