I have provided all the information to qualify for gold but my account lists us as bronze and shows we have achieved 71% bronze , 81% silver and 100% gold. I can't figure out what I"m missing and why we are not gold.
Good Morning Susan,
Thank you for contacting the GuideStar Community.
Upon reviewing your organization's profile, the Geographic Area Served was missing for your program "NAMI Family to Family/De Familia a Familia de NAMI" under the Bronze section. I added Miami-Dade County, FL as shown in your other programs, saved and published and your organization now has the 2018 GuideStar Gold seal.
Please let me know if you need any other assistance.
Community Support Specialist
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