I was in a foundation application and I tried to click on the GuideStar icon. I received this message:
The GuideStar Profile for this organization has not yet been claimed.
I have updated and published the profile, etc. Not sure what I need to do?
Good Afternoon Susan,
Thank you for contacting the GuideStar Community.
Upon reviewing your organization's GuideStar profile, I see that you are not opted in for third party donations. This may be what is causing the issue. I recommend opting in for third party donations and wait 20-30 minutes and try to click on the GuideStar icon again on the foundation application. I'm including a link to assist you with opting in for third party donations: Receive Third-Party Donations and Add a Donate Button To Your Profile
Hope this helps. Please let me know if you need any further assistance.
Community Support Specialist
Awesome! I will try this then.
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