When I try to add a manager, nothing happens. He has an account. Can you help?
I have given that email address access to udpate the Profile. To earn a 2018 Gold Seal I recommend updating your Program under Bronze. It is missing required fields (population served and geographic area). Then, I recommend reviewing the fields under Bronze to ensure basic information about your organization is correct. Here's a helpful guide.
How To Earn Your 2018 Seal of Transparency
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Thanks for using GuideStar. What is the email address you would like to add?
GuideStar Support Community
On Fri, Apr 6, 2018 at 10:51 AM, communitymanager <email@example.com>
Thank you! Yes, we are working to update this next week. We were unaware of
a lot of the changes to the Bronze, Silver, etc.
Thank you again for your help!
On Fri, Apr 6, 2018 at 11:06 AM, communitymanager <firstname.lastname@example.org>
Retrieving data ...