AnsweredAssumed Answered

Why has my account expired (2)?

Question asked by cag@sff.org Partner on Apr 3, 2018
Latest reply on Apr 4, 2018 by communitymanager

My Guidestar account has stopped showing full information about charities.

 

I cannot currently see the 501(c), 509(a) or Publication 78 details relating to a charity when I conduct a search.

 

My account states it has expired.

 

I previously contacted you to let you know this had happened in January (I think) Why has my account expired?

 

I was told at the time that the contract for my free account would be looked at and sales would be in touch.

 

I have not heard from sales and the account has expired.

 

Please re-instate the account quickly, I need this to verify the type and Publication 78 status of non-profits.

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