AnsweredAssumed Answered

Why has my account expired (2)?

Question asked by Partner on Apr 3, 2018
Latest reply on Apr 4, 2018 by communitymanager

My Guidestar account has stopped showing full information about charities.


I cannot currently see the 501(c), 509(a) or Publication 78 details relating to a charity when I conduct a search.


My account states it has expired.


I previously contacted you to let you know this had happened in January (I think) Why has my account expired?


I was told at the time that the contract for my free account would be looked at and sales would be in touch.


I have not heard from sales and the account has expired.


Please re-instate the account quickly, I need this to verify the type and Publication 78 status of non-profits.