My Guidestar account has stopped showing full information about charities.
I cannot currently see the 501(c), 509(a) or Publication 78 details relating to a charity when I conduct a search.
My account states it has expired.
I previously contacted you to let you know this had happened in January (I think) Why has my account expired?
I was told at the time that the contract for my free account would be looked at and sales would be in touch.
I have not heard from sales and the account has expired.
Please re-instate the account quickly, I need this to verify the type and Publication 78 status of non-profits.