It tried to upload our annual report as a PDF and ZIP file, but every time it will not load. Help!
Here is a link to compress a PDF to a smaller size. Compress PDF – Reduce your PDF Online for Free
Also, here's a google search that should give you other options to reduce a file size if the link above does not work. - https://www.google.com/search?q=compress+pdf&oq=compress+pdf&aqs=chrome..69i57j0j69i60l2j0l2.1776j1j7&sourceid=chrome&ie…
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Thank you for contacting the GuideStar Community.
Your document may be larger than the allowed size of 10MB. To resolve this issue you may need to compress the file. I am including a link to assist you.
Once you have confirmed that the size is within the allowed limits, and you are still having difficulties uploading, please let me know and I would be happy to assist you further.
GuideStar Support Community
I received this error message when I clicked on the link you sent.
On Sun, Apr 1, 2018 at 7:19 PM, communitymanager <firstname.lastname@example.org>
Retrieving data ...