Hi! I updated my nonprofit's mission last week, saved and published and it never changed. I went back and did it again today and it still hasn't changed. Can you help with this?
Thank you for contacting the GuideStar Community.
Upon reviewing your organization's GuideStar profile, the following Mission Statement is appearing on both your organization's profile and public profile page.
It may have not published last time and when you went back in today and republished, it published this time. Once you update, save and publish, it can take 20-30 minutes to see the changes on your organization's GuideStar profile page.
Please let me know if you need any further assistance.
Community Support Specialist
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