I completed everything for the gold level but I am still getting an error message that I will lose transparency and it will not update. What is wrong?
Good Morning Esta,
Thank you for contacting the GuideStar Community.
Upon reviewing your organization's profile, the geographic location for your Program "Equalia Actualization" was not completed, therefore causing the Bronze level to not be 100% complete. I entered Los Angeles County, CA and Ventura County, CA as your geographic location which completed the Bronze level for you and gave your organization the 2018 GuideStar Gold seal. Please correct these locations if they are incorrect.
Let me know if you need any further assistance, I would be happy to help.
Community Support Specialist
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