I have followed the directions to update our profile, but I cannot get to the narrative portion. I've been round and round on this. Help please
Thank you for contacting the GuideStar Community.
I would be happy to assist you. Could you provide me more information about which section are you trying to update on your organization's profile; Mission Statement, Programs, etc.?
Community Support Specialist
I’m having the exact same problem, and all I’m trying to do is change our logo. No one has answered the question I posted about it, either. This really shouldn’t be THAT hard, and I’m really frustrated!
Good Morning Gretchen,
I apologize for the inconvenience. I'm including a link from our Learn How To section of the Community that includes instructions to help you with uploading your organization's logo: How to Upload Your Organization's Logo
Hope this helps. If you are still unable to upload the logo, please let me know and I would be happy to upload it for you.
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