I have tried to update our Bronze profile a couple times now and it is not saving changes.I told it to save the changes but when I went back in they were gone.
Thank you for contacting the GuideStar Community.
I apologize for the inconvenience, I'm not sure what information was updated and not saved for you, however, looking at the Bronze section of your organization's profile, I see that there are only two sections that need to be updated in order for your Bronze level to be completed. They are "Who leads your organization?" and "Who Chairs your Board?".
I'm including a link from our Learn How To section of the Community to assist you with updating the Bronze Level: How to Achieve the Bronze Level of Participation - Update Organization Name, Address, Mission Statement, Logo, Staff, Leadership, & Board Members. In order to achieve each level, make sure that all fields marked with a red asterisk are completed.
Be sure to click the Save and Continue button at the bottom of each page after you have added or changed information in the form. Once you have completed all required fields on the form, click the Confirm and Submit button to visit the "Program Terms" page; click the Publish Changes button there. Your information will be posted on GuideStar within 20-30 minutes.
Please let me know if you need any further assistance with getting your organization's profile updated.
Community Support Specialist
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