We are trying to change our impact statement. We changed it under the Gold tab, but it still shows up as what typed in several years.
Good Morning Kim,
I received word from our IT Department this morning that they will get the impact statement removed from your organization's report as soon as they can.
Please let me know if I can be of any other assistance.
Thank you for contacting the GuideStar Community.
Upon reviewing your organization's profile, the message is now appearing on your organization's GuideStar profile page. Once you update, save and publish it can take 20-30 minutes to see the changes on site.
Please let me know if you need any further assistance.
Community Support Specialist
Where do I find the impact statement to update?
According to our IT Department the Impact Statement was retired but has not been removed from the PDF report yet. They are currently working on making changes/updates to the report. Because this information cannot be updated, I would be happy to follow up with our IT Department to see if they are able to remove the Impact Statement from your organization's report.
We would like to have it removed because it is very old data.
I will forwarded your information to our IT Department to see if they can remove the information under Impact Statement. I will follow up with you once I receive an update.
Retrieving data ...